Business Development Specialist

Responsibility :

• Develop and acquire new OTC customers through networking, referrals, and market outreach.

• Maintain strong relationships with existing customers to increase trading frequency and loyalty.

• Handle customer inquiries regarding OTC trading, pricing, payment methods, and transaction processes.

• Coordinate with internal teams such as Operations, Finance, and AML for customer onboarding and transaction processing.

• Ensure all customers complete AML/KYC requirements before trading activation.

• Monitor market trends, crypto price movements, FX conditions, and competitor pricing.

• Provide competitive quotations and negotiate transaction terms with customers.

• Follow up inactive or non-FTT customers to increase conversion rates.

• Achieve monthly and quarterly transaction volume, profit, and customer acquisition targets.

• Prepare daily/weekly sales activity and transaction reports.

• Maintain confidentiality and compliance with company regulations and industry standards.

Requirements

• Experience in crypto, forex, banking, fintech, or OTC trading is preferred.

• Strong communication and negotiation skills.

• Good understanding of cryptocurrency and OTC transaction flows.

• Able to work under pressure and target-oriented.

• Familiar with AML/KYC processes.

• Fluent in English; Mandarin is a plus.