Bar Supervisor

About the role

White Rock Beach Club is seeking an experienced and dynamic Bar Supervisor to join our hospitality team in Melasti Beach area, Ungasan, South Kuta, Bali. This is a full-time position that offers an exciting opportunity to lead and manage our bar operations in one of Bali's most vibrant beachfront locations. As Bar Supervisor, you will be responsible for ensuring exceptional service standards, managing staff performance, and creating memorable experiences for our guests. This role is pivotal to maintaining the high-quality standards that define White Rock Beach Club and directly contributes to our reputation as a premier destination.

Key responsibilities

• Supervise and manage bar staff, including scheduling, training, and performance management to ensure consistent service excellence

• Oversee daily bar operations, including stock management, inventory control, and ordering of beverages and supplies

• Ensure compliance with health, safety, and licensing regulations, including responsible alcohol service practices

• Monitor and maintain high standards of cleanliness, hygiene, and presentation throughout the bar area

• Prepare and serve a wide variety of cocktails, spirits, wines, and other beverages with precision and flair

• Manage customer relations and resolve any guest concerns or complaints professionally and promptly

• Train and mentor bar team members on cocktail preparation, customer service, and point-of-sale systems

• Control costs and budgets whilst maintaining profitability and quality standards

• Liaise with other departments to ensure smooth coordination of events and special functions

• Monitor bar performance metrics and provide regular reports to senior management

What we're looking for

• Minimum 3-5 years of bar experience, with at least 2 years in a supervisory or leadership capacity

• Advanced knowledge of cocktail preparation, mixology, and beverage management

• Proven ability to lead, motivate, and develop bar staff in a fast-paced hospitality environment

• Strong understanding of food safety and responsible alcohol service regulations

• Excellent communication and interpersonal skills with the ability to manage difficult situations tactfully

• Proficiency with point-of-sale (POS) systems and bar management software

• Sound knowledge of wines, spirits, beers, and other beverages

• Strong numeracy skills and experience with budgeting and cost control

• Ability to work flexible hours, including evenings, weekends, and public holidays

• A passion for hospitality and commitment to delivering outstanding guest experiences

• Fluency in English; additional languages such as Indonesian or Mandarin are advantageous

• Relevant hospitality certifications or qualifications are preferred

About us

White Rock Beach Club is a premier beachfront destination located in South Kuta, Bali, renowned for its exceptional hospitality, stunning oceanfront setting, and vibrant social atmosphere. We are dedicated to creating unforgettable experiences for our guests through outstanding service, quality beverages, and a welcoming ambiance. Our team is passionate about hospitality and committed to maintaining the highest standards of service excellence. We pride ourselves on being a destination where guests feel valued and welcomed, and where our staff are empowered to deliver exceptional experiences every day.