Padel Club Manager

About the role

We are seeking an experienced Padel Club Manager to lead the operations and strategic development of Jungle Padel Ungasan, located in South Kuta, Bali. This is a full-time position that plays a central role in ensuring the club's success, member satisfaction, and financial performance. As Padel Club Manager, you will oversee all aspects of daily operations, staff management, member engagement, and business development. This role is pivotal in establishing Jungle Padel Ungasan as a premier destination for padel enthusiasts in Bali, combining exceptional service delivery with sustainable business growth.

Key responsibilities

• Oversee daily operations of the padel club, including court maintenance, facility management, and ensuring all areas meet high standards of cleanliness and functionality

• Manage and supervise the club staff, including coaching, reception, and maintenance teams, ensuring excellent performance and customer service delivery

• Develop and implement membership packages, pricing strategies, and promotional campaigns to attract and retain members

• Monitor financial performance, manage budgets, control costs, and work towards achieving revenue targets and profitability goals

• Schedule court bookings, manage reservations, and optimise court utilisation to maximise revenue and member satisfaction

• Organise and coordinate padel tournaments, leagues, events, and social activities to build community engagement and enhance member experience

• Recruit, train, and manage qualified padel coaches and instructors to deliver high-quality coaching programmes

• Handle member enquiries, resolve complaints, and ensure exceptional customer service standards at all times

• Maintain compliance with health, safety, and legal regulations applicable to sports facilities in Bali and Indonesia

• Build and nurture relationships with local businesses, tourism operators, and community organisations to support business growth and market presence

• Track key performance indicators (KPIs), generate reports, and provide regular updates to ownership on club performance and strategic initiatives

What we're looking for

• Proven experience in sports facility management, club operations, or hospitality management, with at least 3-5 years in a similar role

• Strong knowledge of padel or racquet sports, with a genuine passion for the sport and understanding of the padel community

• Excellent leadership and people management skills, with the ability to motivate and develop a diverse team

• Sound financial acumen, including experience with budgeting, financial planning, P&L management, and revenue optimisation

• Demonstrated ability to drive business development, increase membership, and implement successful marketing strategies

• Exceptional customer service orientation with strong interpersonal and communication skills

• Fluency in English is essential; proficiency in Indonesian, Mandarin, or other languages is highly desirable

• Strong organisational and multitasking abilities, with the capacity to manage multiple priorities and deliver results under pressure

• Experience using club management software, booking systems, and point-of-sale (POS) systems

• Knowledge of health, safety, and regulatory compliance in sports facility management

• Familiarity with the Bali market and tourism industry is advantageous

• Valid driving licence and willingness to work flexible hours, including weekends and evenings

What we offer

Jungle Padel Ungasan offers a competitive compensation package and a rewarding work environment in one of the world's most beautiful locations. We provide opportunities for professional development, career progression within the growing padel industry, and the chance to build something extraordinary. You will work in a dynamic, passionate team committed to delivering exceptional experiences. We offer flexible arrangements where possible, access to club facilities, and the opportunity to be part of a thriving sports community in Bali. As a growing business, we invest in our team members and provide ongoing training and support to ensure your success.

About us

Jungle Padel Ungasan is a premium padel club located in South Kuta, Bali, dedicated to promoting the sport of padel and building a vibrant community of players. We are committed to providing world-class facilities, professional coaching, and an exceptional member experience. Our mission is to become Bali's leading padel destination by combining state-of-the-art courts, expert coaching, and a welcoming atmosphere that caters to players of all levels. We believe in the power of sport to connect people, promote wellness, and create lasting friendships. With a focus on quality, sustainability, and community engagement, Jungle Padel Ungasan is creating a unique sporting culture in Bali whilst contributing positively to the local economy and tourism industry.

Apply now

If you are an experienced manager with a passion for padel and a vision for club excellence, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and references to the Jungle Padel Ungasan recruitment team. Join us in building something special and help establish the premier padel club in Bali.