Cashier (Daily Worker)

About the role

White Rock Beach Club is seeking a Cashier (Daily Worker) to join our Accounting team at our beautiful location in Melasti Beach, Ungasan, South Kuta, Bali. This is a full-time position that plays a vital role in delivering exceptional financial and customer service experiences to our guests. As Cashier, you will be responsible for managing all cash transactions, maintaining accurate financial records, and ensuring smooth payment processing at our reception and point-of-sale areas. This position is integral to maintaining the trust and satisfaction of our clientele whilst upholding the highest standards of financial accuracy and professionalism.

Key responsibilities

• Process all guest payments accurately using point-of-sale systems, cash registers and payment terminals

• Handle cash, credit card and digital payment transactions with precision and attention to detail

• Reconcile daily cash drawers and prepare detailed financial reports at the end of each shift

• Issue receipts, invoices and payment documentation to guests

• Manage billing inquiries from guests and resolve payment discrepancies promptly

• Maintain a secure cash box and adhere to all cash handling protocols and security procedures

• Provide exceptional customer service at all touchpoints, answering questions and assisting with guest needs

• Collaborate with front desk and restaurant staff to ensure seamless payment processing across all departments

• Record transactions in the financial management system and maintain accurate records

• Assist with general administrative duties as required by the Front Office team

What we're looking for

• Proven experience working as a cashier or in a similar financial transaction role, preferably within the hospitality industry

• Strong numeracy skills with the ability to handle cash and process payments with complete accuracy

• Proficiency in using point-of-sale systems, cash registers and payment processing equipment

• Excellent attention to detail and organisational skills

• Exceptional customer service capabilities with a friendly and professional demeanour

• Ability to work independently whilst maintaining attention to detail during busy periods

• Reliability and punctuality, with the flexibility to work shifts including weekends and public holidays as required

• Strong communication skills in English

• Honesty, integrity and a commitment to maintaining strict confidentiality of financial information

• A team-oriented approach with the ability to collaborate effectively with colleagues across departments

About us

White Rock Beach Club is a premier hospitality destination located in the heart of Melasti Beach, Ungasan, South Kuta, Bali. We are dedicated to providing our guests with world-class service, exceptional dining experiences and a memorable stay in one of the island's most sought-after locations. Our team is passionate about hospitality and committed to exceeding guest expectations at every interaction. We pride ourselves on maintaining the highest standards of professionalism, warmth and authenticity in everything we do. As a growing establishment in Bali's competitive hospitality market, we invest in our team members and foster a workplace where excellence is celebrated and every role contributes to our collective success.