Chief Security

About the role

White Rock Beach Club is seeking an experienced and dynamic Chief Security to lead and oversee all security operations at our prestigious beachfront venue in Melasti Beach, Kuta Selatan, Bali. This is a full-time position that plays a critical role in maintaining the safety, security, and wellbeing of our guests, staff, and facilities. Reporting to senior management, you will be responsible for developing and implementing comprehensive security strategies, managing security personnel, and ensuring compliance with local regulations and international best practices. This role is essential to protecting our brand reputation and ensuring an exceptional guest experience in a secure environment.

Key responsibilities

• Develop, implement, and maintain comprehensive security policies, procedures, and protocols for all areas of the facility

• Oversee and manage the daily operations of the security team, including recruitment, training, scheduling, and performance management

• Conduct regular security assessments and risk evaluations to identify vulnerabilities and implement preventative measures

• Monitor CCTV systems and access control measures, ensuring effective surveillance coverage throughout the venue

• Respond to and investigate security incidents, breaches, and emergency situations in a timely and professional manner

• Liaise with local law enforcement and regulatory authorities to ensure compliance with Indonesian security laws and regulations

• Manage guest and staff safety during emergencies, coordinating evacuation procedures and crisis management protocols

• Conduct regular security briefings and training sessions for staff members

• Maintain detailed incident reports and security documentation for audit and review purposes

• Manage security budgets and procurement of security equipment and systems

• Ensure VIP protection and discreet security services when required

What we're looking for

• Minimum 5+ years of experience in security management, ideally in hospitality, resort, or high-end venue environments

• Proven track record of leading and managing security teams in complex, high-traffic environments

• Strong knowledge of security systems, CCTV technology, access control systems, and alarm systems

• Comprehensive understanding of Indonesian security regulations, local law enforcement procedures, and compliance requirements

• Experience in risk assessment, threat analysis, and implementation of security protocols

• Excellent crisis management and decision-making skills under pressure

• Strong communication and interpersonal skills with the ability to work effectively with diverse stakeholders

• Physical fitness and ability to work shifts, including evenings, weekends, and public holidays

• Valid security license or certification (preferred)

• Fluency in English; Indonesian language skills are advantageous

• Professional appearance and demeanour befitting a luxury hospitality environment

• Bali-based candidates are preferred