Account Receivable Staff

About the role

This is an Account Receivable position responsible for monitoring and managing customer receivables, handling collections, reconciling marketplace transactions, and maintaining financial administration across multiple channels including direct sales and e-commerce platforms.

Key responsibilities

• Monitor and control customer receivable balances regularly and ensure all sales invoices are recorded and collected according to agreed payment terms

• Follow up on payments for overdue invoices and coordinate with Sales/Commercial regarding customers with payment delays

• Prepare and monitor aging receivables and identify potentially problematic receivables

• Monitor marketplace sales transactions and ensure settlement funds are received according to transactions that occur

• Reconcile marketplace sales reports, invoices/orders, settlements, marketplace fees, returns, refunds, and funds received

• Ensure all marketplace transactions are accurately recorded in the system/accounting

• Identify and follow up on discrepancies between transactions, marketplace settlements, and bank receipts

• Reconcile receivables with payment receipts through bank accounts and ensure each customer payment can be identified and allocated to the correct invoice

• Record payments, returns, refunds, credit notes, and receivable-related transactions and maintain completeness and neatness of AR documents

• Prepare reports on Outstanding AR, Aging Receivables, Collections, and Marketplace Settlements regularly and provide information on receivable position and potential payment delay risks to management

About you

• Minimum S1 education in Accounting, Finance, Management, or related field

• Minimum 2–3 years of experience in Account Receivable, Finance Accounting, or Collection

• Experience handling customer receivables and collection processes

• Understanding of invoice, payment, aging receivables, bank reconciliation, credit notes, returns, and refund processes

• Understanding of transaction reconciliation processes and marketplace/e-commerce settlement is a plus

• Proficient in Microsoft Excel/Google Sheets, particularly for data processing, reconciliation, and reporting

• Strong analytical skills and attention to detail in examining transactions, figures, and financial documents

• Able to follow up and communicate professionally with customers regarding payments

• Able to coordinate with Sales, Commercial, Customer Service, Warehouse, Marketplace, and Accounting

• Problem-solving skills to handle payment discrepancies, invoice disputes, returns, refunds, and settlements