E-Commerce Specialist

Location: Bali, Indonesia | Full-time | On-site

Klara Cosmetics is looking for an organised and commercially minded E-Commerce Specialist to support the growth and daily operations of our online stores.

This is a hands-on role for someone who understands e-commerce operations and enjoys working with sales data, online platforms, promotions, and digital campaigns.

Key Responsibilities

• Manage daily operations of our e-commerce stores and online marketplaces.

• Maintain product listings, pricing, descriptions, images, stock information, and promotions.

• Monitor daily and monthly sales performance across e-commerce channels.

• Track sales, traffic, conversion, revenue, product performance, and other key metrics.

• Coordinate promotional campaigns, vouchers, discounts, and marketplace activities.

• Monitor product availability and coordinate with the relevant team regarding stock levels.

• Identify best-selling products and opportunities to improve product performance.

• Monitor competitor activities, pricing, promotions, and marketplace trends.

• Prepare regular e-commerce performance reports and provide actionable insights.

• Work closely with the marketing team to support online campaigns and promotions.

• Coordinate with marketplace platforms and relevant partners when required.

• Help improve the overall online shopping experience and store presentation.

Requirements

• Previous experience in e-commerce, marketplace management, digital commerce, or a related role.

• Experience managing platforms such as Shopee, TikTok Shop, or Tokopedia is preferred.

• Comfortable working with sales data and performance reports.

• Good understanding of online promotions, marketplace campaigns, and e-commerce operations.

• Strong attention to detail and organisational skills.

• Able to analyse data and turn findings into practical recommendations.

• Good communication and coordination skills.

• Proactive, responsible, and able to work independently.

• Good English communication skills.

What We Offer

• Opportunity to work with growing Australian beauty and personal care brands.

• Supportive and collaborative working environment.

• Opportunity to develop your career in e-commerce and digital commerce.