E-Commerce & Graphic Design Specialist

-Commerce & Graphic Design Specialist

Company: PT CETC Teknologi Indonesia (CTI)
Brand: Netcom
Location: Jakarta, Indonesia
Employment Type: Full-time
Industry: IT, Networking & E-Commerce

About the Role

PT CETC Teknologi Indonesia is looking for a creative and results-oriented E-Commerce & Graphic Design Specialist to manage our online stores and produce high-quality digital marketing materials for Netcom and other ICT product brands.

This position combines e-commerce operations with graphic design. The successful candidate will be responsible for managing online marketplaces, improving product listings, creating promotional content and supporting online sales growth.

Key Responsibilities

E-Commerce Operations

• Manage the company’s official stores on Tokopedia, Shopee and other online marketplaces.

• Upload and maintain product listings, specifications, prices, stock information and promotional content.

• Improve product titles, descriptions, keywords and images to increase traffic and conversion.

• Plan and execute marketplace campaigns, flash sales, vouchers, bundles and advertising.

• Monitor customer inquiries, reviews, order status and store performance.

• Coordinate with the sales, warehouse, finance and logistics teams to ensure orders are processed correctly.

• Monitor competitor products, prices, promotions and marketplace activities.

• Prepare weekly and monthly reports on sales, traffic, advertising, conversion rate and store performance.

• Support the development of the company website and social media channels.

Graphic Design

• Design product images, marketplace banners, campaign materials and online-store layouts.

• Create social media content, digital advertisements, brochures, catalogues, EDMs and event materials.

• Produce attractive product-comparison charts and feature highlights.

• Edit product photos and create clean, professional product presentations.

• Maintain consistent visual identity across Netcom and other assigned brands.

• Adapt designs into different sizes and formats for Tokopedia, Shopee, Instagram, Facebook, LinkedIn and websites.

• Coordinate with product managers and sales teams to understand product features and campaign objectives.

• Support basic video editing for product introductions and promotional content.

Qualifications

• Diploma or bachelor’s degree in Graphic Design, Visual Communication, Marketing, E-Commerce or a related field.

• Minimum 2 years of relevant experience in e-commerce operations, graphic design or digital marketing.

• Hands-on experience managing Tokopedia and Shopee stores.

• Proficient in Adobe Photoshop and Adobe Illustrator.

• Experience with Canva, CapCut, Premiere Pro or other video-editing tools is an advantage.

• Able to create marketplace-ready product images, banners and promotional content.

• Good understanding of online-store campaigns, marketplace advertising and sales conversion.

• Strong attention to detail and ability to handle multiple products and deadlines.

• Basic knowledge of IT, networking, CCTV or electronic products is preferred.

• Fluent in Bahasa Indonesia.

• Basic working English is required.

• Applicants must submit a design portfolio.

Key Performance Indicators

• Online-store sales growth

• Marketplace traffic and conversion rate

• Advertising return on investment

• Product-listing completeness and accuracy

• Campaign execution and promotional performance

• Response time to customer inquiries

• Quality and timely delivery of design materials

• Consistency of brand presentation

• Growth of store ratings and positive customer reviews

What We Offer

• Competitive salary and performance incentives

• Opportunity to develop leading ICT and networking brands

• Exposure to e-commerce, digital marketing and product management

• Supportive and fast-growing working environment

• Career-development opportunities within the company

How to Apply

Please submit:

• Updated CV

• Graphic-design portfolio

• Examples of marketplace stores or product listings previously managed

• Current and expected salary

• Notice period

Please use the following application title:

Application – E-Commerce & Graphic Design Specialist