Assistant Store Manager - Sambal Bakar Indonesia Cut Mutia

About the role

Assist the Store Manager in managing daily outlet operations according to SOP. Lead, direct, and coach the outlet team while ensuring product quality, service standards, cleanliness, and food safety compliance. Help achieve sales targets and outlet KPIs.

Key responsibilities

• Assist Store Manager in managing daily outlet operations according to SOP

• Lead, direct, and provide coaching to the outlet team

• Ensure product quality, service, cleanliness, and food safety meet standards

• Help achieve sales targets and KPI outlet

• Control inventory, raw material usage, and operational costs

• Arrange work schedules and task allocation for the team

• Handle customer complaints and operational issues

• Monitor team performance and provide feedback

• Create operational reports and coordinate with Store Manager/Area Manager

About you

• Minimum SMA/SMK or equivalent education

• Minimum 2 years experience as Supervisor, Assistant Store Manager, Floor Manager, or equivalent position in F&B industry

• Experience leading and managing teams

• Understanding of restaurant operations, inventory, customer service, and KPI achievement

• Strong communication, leadership, and problem-solving skills

• Accustomed to working with targets in a dynamic work environment

• Willing to work shift system, including weekends and public holidays