Team Leader Canvasser

About the role

This role leads six Canvassers to accelerate BRAY direct distribution and sell-through across vape stores in Jabodetabek. You will convert the remaining outlet opportunity into active customers by controlling territory coverage, first-buy activation, weekly restocking, product visibility, collections, inventory coordination, outlet data quality, and team performance in line with PT KMI policies.

Key responsibilities

• Translate the outlet universe and priority list into practical territories and daily routes for six Canvassers, minimizing overlap and maximizing productive coverage

• Conduct daily briefings, set priorities, review route completion, accompany field visits when needed, and coach the team on selling and execution standards

• Drive identification, qualification, KYC, registration, and first-buy activation of previously unreached vape stores using approved BRAY packages and commercial terms

• Ensure each Canvasser targets eight outlet visits per day and minimum sales of IDR 500,000 per day, while tracking conversion, productivity, and repeat orders

• Establish weekly restock discipline, monitor product movement, resolve outlet issues, and build relationships that support repeat buying and sustainable sell-through

• Ensure the team consistently follows the required cycle: identify, KYC, first sale, deliver, visibility, restock, collect, and maintain the outlet relationship

• Coordinate stock availability, hand stock, deliveries, returns, and stock reconciliation with Sales Admin, Warehouse, Inventory, and Logistics teams

• Monitor collections, outstanding receivables, and documentation for cash, term of payment, and consignment transactions within approved limits and procedures

• Maintain accurate outlet master data and consolidate daily and weekly reports covering visits, KYC status, orders, sales, stock, visibility, collections, and field issues

• Work closely with the Direct Distribution PIC, Sales Admin/Data, Warehouse/Inventory, Finance/AR, Audit Trail, and Logistics to support reliable field execution

Qualifications:

• Diploma or Bachelor's degree in Business, Marketing, Management, or a related field is preferred

• Minimum 2-3 years of field sales, canvassing, or direct distribution experience, including at least 1 year in a team-leading or supervisory role

• Willing to be placed within the Jabodetabek area

• Experience in FMCG, tobacco, vape, consumer electronics, or route-to-market operations is preferred

• Proven ability to manage route-based sales targets, outlet activation, repeat orders, inventory, and collections

• Proficient in Microsoft Excel, mobile sales applications, digital forms, and map-based route planning

• Understanding of KYC, sell-in and sell-through, term of payment, consignment, receivables, and stock reconciliation

• Valid motorcycle driving license and strong familiarity with the Jabodetabek area are preferred

• Strong field leadership, coaching, and performance-management skills

• Target-oriented, analytical, disciplined, and able to make timely decisions based on field data

• Effective communication, negotiation, problem-solving, and outlet relationship management