Customs Clearance Staff

About the role

This role involves managing daily import/export customs clearance procedures and related documentation, ensuring compliance with Indonesian customs regulations and coordinating with relevant authorities and logistics partners.

Key responsibilities

• Handle daily import/export customs clearance procedures and related documentation

• Review customs clearance documents and ensure all required information and supporting documents are complete and accurate

• Monitor customs clearance progress and promptly handle any issues or delays that arise during the clearance process

• Handle on-site customs inspections, including coordinating inspection arrangements and communicating directly with customs officers and other relevant parties

• Coordinate with Customs (Bea Cukai), ports, terminals, warehouses, shipping lines, freight forwarders, and other relevant parties to ensure smooth customs clearance

• Follow up on customs inspections, additional document requests, declaration amendments, and other customs-related matters

• Maintain proper records of customs clearance documents and provide timely updates to management regarding clearance status and any issues encountered

About you

• Previous experience in customs clearance, import/export operations, or a related field in Indonesia is required

• Good understanding of Indonesian customs procedures and import/export regulations

• Hands-on experience in on-site customs inspections and the ability to communicate and coordinate effectively during the inspection process

• Able to independently handle common customs clearance issues and unexpected situations

• Familiar with import/export and customs documentation, including Commercial Invoice, Packing List, Bill of Lading (B/L), PIB, and other relevant documents

• Responsible, detail-oriented, and capable of working independently with strong communication and problem-solving skills

• Previous professional experience working with or within Indonesian Customs (Bea Cukai) is an advantage

• Experience working for a customs brokerage, freight forwarding, logistics, or import/export company is preferred