Relationship Manager (Retail Funding)

We are seeking an experienced and results-driven Retail Funding Manager to lead the acquisition, management, and expansion of retail lender portfolios within our Fintech/P2P Lending platform. This role focuses on driving fundraising strategies, strengthening relationships with individual lenders, and ensuring sustainable growth of retail funding sources.

Key Responsibilities:

• Develop and implement strategies to acquire new retail lenders and expand the company’s funding base.

• Identify potential funding channels and execute targeted outreach initiatives to attract individual investors.

• Conduct presentations, webinars, and financial education sessions to promote retail investment opportunities.

• Monitor funding performance, portfolio behavior, and lender activity to ensure healthy and sustainable growth.

• Manage reinvestment strategies and maintain strong engagement with existing retail lenders.

• Analyze investor patterns and provide insights to improve funding conversion and retention.

• Build and maintain strong relationships with retail lenders by providing high-quality support and communication.

• Address inquiries, concerns, and investment-related issues in a timely and professional manner.

• Ensure high satisfaction and trust among retail investors.

• Ensure all retail funding activities comply with OJK regulations and internal company policies.

• Collaborate with risk, compliance, and operations teams to support due diligence, KYC processes, and reporting requirements.

Requirements

• Bachelor’s degree in Finance, Economics, Business, Management, or related field.

• Mandatory English proficiency.

• Minimum 4 years of experience in retail funding, investor relations, sales funding, wealth management, or financial services.

• Strong understanding of the Fintech/P2P lending industry, retail investor behavior, and regulatory requirements.

• Proven track record in managing retail lender portfolios and achieving funding targets.

• Excellent communication, presentation, and relationship-building skills.

• Strong analytical skills with proficiency in MS Excel, reporting tools, and data interpretation.

• Ability to work in a fast-paced environment with strong attention to detail.

• Highly proactive, result-oriented, and capable of independently driving initiatives.

• Willing to work in Serpong area.