IT Support Staff

PT. Bhakti Idola Tama is a marketing and distribution company located in Indonesia that mainly  trades with home appliance goods under the brand Miyako, Shimizu and Rinnai as their sole distributor to local wholesale partners as the primary target customers. We have many branches and warehouses spanning across Indonesia with over 20 locations and we are planning on further expansions in the future.

We are looking for an IT Support staff who will be responsible for handling user complaints, providing comprehensive support for new and existing features, and implementing as well as monitoring application projects.

Requirements:

• Bachelor's degree in Informatics or a related field.

• Fresh graduates are welcome to apply (experienced candidates are highly preferred).

• Proficient in Microsoft Office applications.

• Understands MS SQL Server and Seagate Crystal Report 7.0.

• Possesses knowledge of application troubleshooting.

• Able to work effectively both independently and as part of a team.

• Capable of working under pressure and demonstrates strong work initiative.

• Possesses an engaging personality, is detail-oriented, dynamic, and has a strong desire for continuous growth.

• Owns a motorcycle and has a driving license (SIM C).

Responsibilities:

• Managing and monitoring user complaints to ensure timely and effective resolution.

• Providing comprehensive support for user needs, encompassing both new and existing features.

• Implementing and monitoring application projects to ensure successful deployment and performance.

All recruitment processes will be conducted offline.