HRBP（东南亚）

About the role

You will be responsible for employee relations management across the HR SSC platform in multiple Southeast Asian countries (Indonesia, Philippines, etc.), serving 10,000+ sales business teams. You will lead a team of over a dozen HR professionals, build and continuously optimize the employee relations management system, ensure compliance with local labor laws across countries, drive platform standardization and digitalization, and handle complex employee relations incidents including labor disputes, arbitration, litigation, and group events.

Key responsibilities

• Manage employee relations for the HR SSC platform across Southeast Asian countries (Indonesia, Philippines, etc.), serving 10,000+ sales business teams

• Build and continuously optimize the employee relations management system, including standardization of the full onboarding, transfer, and offboarding process, labor dispute resolution mechanisms, and employee communication channels

• Ensure compliance with local labor laws across countries, monitor and track changes in labor regulations in Southeast Asian countries such as Indonesia and Philippines, and develop compliance management plans

• Lead and manage an HR team of over a dozen people, responsible for team building, development, and performance management to ensure efficient HR service delivery

• Work closely with sales business teams, understand business needs, and provide professional support and solutions from an employee relations perspective

• Drive standardization and digitalization of HR SSC platform processes to improve service efficiency and employee experience

• Handle major employee relations incidents including labor disputes, arbitration, litigation, and complex group events

About you

• Bachelor's degree or above; priority given to majors in Human Resources, Management, or Law

• 8+ years of HR work experience, with at least 3+ years in employee relations management or HR SSC/shared services center management

• Hands-on HR experience in Southeast Asia (especially Indonesia and Philippines), familiar with local labor laws and employment policies

• Experience managing employee relations in organizations with 10,000+ employees, with capability to deliver large-scale HR services

• Cross-national team management experience, able to coordinate HR affairs across multiple countries simultaneously

• Chinese nationality, fluent in Chinese, English can be used as a working language

• Proficient in mainstream HR systems (such as SAP SuccessFactors, Workday, etc.); prior experience in SSC system building or optimization is a plus

• Strong systematic thinking, able to extract standardized solutions from fragmented problems

• Excellent cross-cultural communication skills, able to collaborate efficiently with local employees, Chinese expatriate managers, and headquarters HR teams

岗位职责

• 1. 负责东南亚多国（印尼、菲律宾等）HR SSC平台的员工关系管理工作，服务1W+销售业务团队；

• 2. 搭建并持续优化员工关系管理体系，包括入转调离全流程标准化、劳动纠纷处理机制、员工沟通渠道建设；

• 3. 确保各国用工合规，熟悉并跟进印尼、菲律宾等东南亚国家劳动法律法规变化，制定合规管理方案；

• 4. 带领十几人HR团队，负责团队搭建、培养、绩效管理，确保HR服务高效交付；

• 5. 与销售业务团队紧密协作，理解业务需求，提供员工关系侧的专业支持与解决方案；

• 6. 推动HR SSC平台流程标准化、数字化，提升服务效率与员工体验；

• 7. 处理重大员工关系事件，包括劳动争议、仲裁诉讼、群体性事件等复杂场景。

任职要求

• 1. 本科及以上学历，人力资源、管理学、法学等相关专业优先；

• 2. 8年以上HR工作经验，其中至少3年以上员工关系或HR SSC/共享服务中心管理经验；

• 3. 有东南亚地区（尤其印尼、菲律宾）HR实操经验，熟悉当地劳动法规及用工政策；

• 4. 有万人级以上规模组织的员工关系管理经历，具备大规模HR服务交付能力；

• 5. 有跨国团队管理经验，能同时统筹多国HR事务；

• 6. 华人籍，中文流利，英语可作为工作语言；

• 7. 熟练使用主流HR系统（如SAP SuccessFactors、Workday等），有SSC系统搭建或优化经验优先；

• 8. 体系化思维强，能从碎片化问题中提炼标准化解决方案；

• 9. 优秀的跨文化沟通能力，能与本地员工、中国外派管理层、总部HR多方高效协同。

加分项

• 有华为、小米、OPPO、VIVO、三星等手机/消费电子企业海外HR工作经验；

• 熟悉印尼语或菲律宾语；

• 有HR数字化转型经验，推动过SSC系统上线或流程自动化项目；

• 有处理大规模裁员、组织调整等复杂员工关系项目的经验。