Food Beverage Supervisor

Are you the one who sets the standard for 5-star hospitality ?

TS Group is the expert in Lifestyle Property Development, with over 20 years of experience. After developing our lifestyle & entertainment concept, Townsquare Cilandak in Jakarta, our hip hotel, TS Suites in Bali, TS Group continues to grow by developing new lifestyle & entertainment concepts to meet today’s lifestyle needs.

We are looking for a Restaurant Supervisor to support our growth.

Responsibilities: 

1. Able to conduct Supervision, including assessing team members’ (MK) knowledge, technical skills, work quality, and behavior.

2. Able to provide Coaching & Development, including delivering coaching, training, and motivation to improve team performance and service quality, as well as taking disciplinary action for repeated mistakes and providing continuous training.

3. Able to perform Empowerment, including reviewing team members’ performance and productivity.

4. Responsive and quick in handling guest requests by providing timely delivery service.

5. Knowledgeable about the menu (ingredients, recommended pairings, selling points) to effectively perform upselling and cross-selling to achieve restaurant sales targets.

Requirements:

1. Minimum Diploma or Bachelor’s degree in Hospitality or F&B Service Management, with at least 1 year of experience as a Restaurant/F&B Service Supervisor in a 5-star hotel.

2. Professional and service-minded, able to be a role model for the team, with active English proficiency; additional foreign languages are a plus.

3. Knowledgeable in buffet service, à la carte, and room service; understands menu details, food and beverage pairings, and strategies for upselling and cross-selling (drinks, side dishes, wine, desserts).

4. Capable of managing outlet and room service flow, monitoring POS systems, cash control, daily inventory, and preparing administrative reports such as sales reports, guest feedback, and team rosters.

5. Skilled in handling guest complaints and VIPs according to 5-star hospitality standards; proficient in the VHP (Visual Hotel Program) system for order input, billing, revenue monitoring, and daily reporting.

Benefits: 

1. Basic salary (nett of tax)

2. BPJSTK & BPJS Kesehatan 

3. THR

4. Medical Reimbursement up to 85% of 1 month’s basic salary per year (eligible after 1 year of employment and permanent status/PKWTT)

5. Free parking (1 motorcycle / 1 car)

6. Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts

7. 1 meal per shift

Please submit your application before: Nov 7, 2026.