Housekeeping Room Supervisor

WANT TO BE PART OF A HIP 5-STAR HOTEL?

TS Group is the expert in Lifestyle Property Development, with over 20 years of experience. After developing our lifestyle & entertainment concept, Townsquare Cilandak in Jakarta, our hip hotel, TS Suites in Bali, TS Group continues to grow by developing new lifestyle & entertainment concepts to meet today's lifestyle needs.

We are looking for a Housekeeping Room Supervisor to support our growth.

Responsibilities: 

• Able to supervise Staff, including monitoring their knowledge, technical skills, work quality, and behavior.

• Capable of providing guidance and coaching, including taking disciplinary action for repeated mistakes and delivering continuous training to Staff.

• Able to empower Staff by reviewing their performance and productivity, and coordinating effectively within and across sections.

• Skilled in resolving guest complaints, including analyzing the root causes of recurring issues and providing effective solutions.

• Possesses strong technical skills in room preparation and room MEP, and able to manage tasks and work plans based on operational needs, especially for team members.

Requirements: 

• Minimum Diploma or Bachelor’s degree in Tourism & Hospitality, with at least 1 year of experience as a Housekeeping Supervisor or in a similar role at a 5-star hotel; fluent in English.

• Proficient in room cleaning techniques, sanitation methods meeting 5-star hotel standards, and room MEP equipment maintenance.

• Knowledgeable in laundry operations (internal and outsourcing), including linen counting and rotation.

• Skilled in operating housekeeping machinery, including industrial vacuum cleaners, floor polishers, carpet extractors, etc.

• Understands cleaning chemicals, their functions, and safe handling procedures in accordance with chemical handling and safety data sheet guidelines.

Benefits: 

• Basic salary (nett of tax)

• BPJSTK & BPJS Kesehatan 

• THR

• Medical Reimbursement up to 85% of 1 month’s basic salary per year (eligible after 1 year of employment and permanent status/PKWTT)

• Free parking (1 motorcycle / 1 car)

• Annual leave, Replace Day Payment (for working on a holiday), and Extra Off for long shifts

• 1 meal per shift

Please submit your application before: March 2, 2026.