Customer Expert - English Speaker (Hospitality Industry)
- Gaji
- Gaji tidak dicantumkan
- Jenis pekerjaan
- Kontrak
- Diposting
- Sumber
- Jobstreet Indonesia (SEEK API + GraphQL)
- shift
- weekend
- kantor
Kami akan mengarahkan Anda ke situs tempat lowongan diposting untuk menyelesaikan lamaran.
Deskripsi pekerjaan
Location: TP Bali Site
Onboarding Date: Monday, October 26th 2026 (Immediately)
Join a Customer Expert team in Bali and deliver high-quality customer service for an international hospitality brand. We are looking for English-speaking professionals to support customer interactions across multiple communication channels.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email in a professional manner.
Provide accurate and detailed information regarding hotel services, reservations, and policies.
Upsell and promote properties or services within the hotel group to potential and existing customers.
Ensure customer satisfaction by delivering friendly, efficient, and solution-oriented service.
Qualifications
Minimum education: Diploma (D3) in any major.
Experience in Contact Center/Call Center, Customer Service, or Sales is a must.
Fluent or C1 level in English with strong verbal and written communication skills.
Highly communicative, customer-oriented, and service-minded.
Willing to work in shifts, including weekends and public holidays.
What You’ll Get:
Monthly incentives & allowances.
Overtime and shift allowances.
BPJS Kesehatan & BPJS Ketenagakerjaan.
International work environment.
Career growth opportunities.
Referensi: 306942 · Berlaku sampai 22 November 2026