English Call Centre

About the role

Provide omnichannel support to international customers. Resolve customer issues and deliver exceptional solutions for a seamless travel experience. Maintain high levels of customer satisfaction and service quality.

Key responsibilities

• Provide omnichannel support to international customers

• Resolve customer issues and deliver exceptional solutions for a seamless travel experience

• Maintain high levels of customer satisfaction and service quality

About you

• Minimum education D3/S1.

• Proficiency in English (minimum B1 level), both written and spoken

• Prior work experience as a Customer Service Agent is a plus

• Strong problem-solving skills and the ability to multitask

• Keen attention to detail and accuracy

• Comfortable with a rotational 24/7 shift schedule, especially night shifts to align with European and US time zones

• Availability to work 5 days per week

• Based in or willing to relocate to Yogyakarta

Benefits

• Competitive salary and a comprehensive benefits package

• Dynamic, supportive, and multicultural work environment in Yogyakarta

• Opportunities for career growth and professional development

About us

A rapidly growing global leader in online travel.