English Customer Services - Surakarta & Yogyakarta Placement

Job Descriptions:

1. Respond to customer inquiries via phone, live chat, and email in a timely and professional manner
2. Assist with order-related issues, product inquiries, returns, and refunds
3. Provide accurate information while ensuring a positive customer experience
4. Handle multiple conversations simultaneously with good typing speed and accuracy
5. Escalate complex issues to the appropriate team and maintain proper documentation of interactions