Corporate Human Resources Manager

About the role

Lead hands-on recruitment and people development across NOVUS. Evaluate and review staff performance and capabilities at both corporate and hotel-unit level; prepare, implement, monitor and continuously improve training and development programs in direct partnership with General Managers and department heads. Recruitment is the immediate priority. Staff evaluation, training, employee development and sound HR management are continuing responsibilities, not duties performed only when recruitment is quiet.

Key responsibilities :

• Lead sourcing, screening, structured interviews, assessments, authorised reference checks, offer coordination and joining arrangements for corporate and priority hotel vacancies

• Agree role requirements and selection criteria with the hiring manager, and present evidence-based shortlists with clear recommendations

• Monitor routine property recruitment through agreed standards and authority

• Review organisation structures, approved headcounts, staffing requests and succession risks with General Managers and Finance

• Establish and conduct a consistent performance and competency review process for corporate and hotel-unit employees

• Assess training needs at the corporate office and each hotel unit using staff reviews, competency checks, onboarding needs, guest-service feedback, operational issues and management input

• Develop an annual training and development plan and practical monthly calendars for corporate teams and each hotel unit

• Personally deliver orientation, interviewing, supervisory, people-management and other appropriate programs

• Track planned versus completed training, follow up missed sessions and ensure new or absent employees receive required learning

• Ensure company orientation, role-specific onboarding and new-joiner follow-up are completed

Required experience and capabilities :

• At least five years of progressive HR experience, including two years leading hotel HR activities or a substantial hotel HR function, with experience in four- or five-star hotels or resorts

• Proven ability to manage recruitment independently, including supervisory and management vacancies, and to assess candidates beyond their CV presentation

• Practical experience evaluating staff, preparing training programs, coordinating delivery with hotel management, monitoring implementation and assessing workplace results

• Experience in employee relations, performance-review processes, onboarding and employee development; working knowledge of Indonesian employment requirements

• Sound judgment, confidentiality, strong organisation and follow-through

• Professional English and Indonesian communication; confident use of spreadsheets, HR systems and digital tools

• A relevant HR, Hospitality, Business, Psychology or related qualification, or equivalent professional experience

• Willingness to be based at the Jakarta Corporate Office and travel regularly to hotel and resort units