Automotive Telematics Technical Officer

Job Description

• Analyze operational data, particularly Diagnostic Trouble Code (DTC) data and key performance indicators (KPIs), to identify trends, root causes, potential risks, and opportunities for operational improvement.

• Develop and maintain analytical dashboards and reports to support performance monitoring, operational evaluation, and business decision-making.

• Analyze vehicle-related technical data, including DTC and Controller Area Network (CAN) data, to support failure detection, troubleshooting, and identification of potential technical issues.

• Provide technical analysis and consultation to dealers and customers to support issue resolution, system implementation, and continuous operational improvement.

Qualification

• Educational background in Mechanical Engineering, Automotive Engineering, Mechatronics, or a related technical field.

• Experience as a Project Planner in the automotive industry is preferred.

• Basic knowledge of automotive systems and telematics.

• Good understanding of Diagnostic Trouble Codes (DTC), Controller Area Network (CAN) data, and vehicle failure detection.

• Familiarity with After-Sales Dealer Management Systems (DMS) and related business processes.

• Good analytical, problem-solving, and communication skills, with the ability to interpret technical data and explain technical information clearly.

• Proficiency in Microsoft Excel; familiarity with data visualization tools is an advantage.

• Mechanical or technical competency equivalent to the required E4 competency level.

• Willing to work under a 1-year contract.