After Sales HVAC

About us
Midea Electronics Indonesia is a leading provider of innovative home appliances and consumer electronics. We are committed to delivering high-quality products that enhance the daily lives of our customers across Indonesia. With a strong presence in the market and a dedication to excellence, we continue to grow and expand our product range to meet the evolving needs of consumers. Our company culture emphasises teamwork, innovation, and customer satisfaction, making us an attractive place to work for ambitious professionals.

About the role
We are seeking an experienced After Sales HVAC Technician to join Midea Electronics Indonesia in Makassar, South Sulawesi. This is a full-time position that plays a crucial role in ensuring customer satisfaction and maintaining the reputation of our HVAC products and services. As an After Sales HVAC Technician, you will be responsible for providing technical support, maintenance, and repair services to our valued customers. This role is essential to our after-sales service operations and directly impacts customer retention and brand loyalty.

Key responsibilities

• Provide presales technical support for HVAC projects in the assigned region, covering VRF, chillers and commercial HVAC.

• Support customer visits, technical discussions, equipment selection and 4 solution design.

• Prepare technical proposals, tender documents and clarifications.

• Work with consultants, contractors, dealers and end users to drive project specifications and conversion.

• Provide product and technical training to sales teams and channel partners.

What we're looking for

• Bachelor's degree in HVAC, Refrigeration, Mechanical Engineering or related field.

• 3+ years of HVAC presales/application engineering experience.

• Familiar with VRF, chiller and commercial HVAC systems.

• Consultant/contractor experience preferred; good English, Mandarin is a plus.

What we offer

1. Rewards – Competitive salary and performance bonuses.

2. Health & Social Security – BPJS Kesehatan, BPJS Ketenagakerjaan, and private health insurance for employees and eligible family members.

3. Paid Time Off – Annual leave, sick leave, and public holidays.

4. THR & Contract Benefits – In accordance with applicable regulations.

5. Learning & Career Development – Training and opportunities for career growth.

6. Wellbeing Support – Programmes that support employee wellbeing.

7. Collaborative Culture – A dynamic and supportive workplace that values teamwork, innovation, and ownership.

At Midea, we offer more than a job — we offer opportunities to learn, grow, and make an impact.