Waiter / Waitress Daily Worker

About the role

Valstar Hotel is seeking enthusiastic and dedicated Waiters or Waitresses to join our dynamic hospitality team in Badung, Bali. This is a full-time position offering an exciting opportunity to deliver exceptional service in a vibrant hotel environment. You will be at the forefront of our guests' experience, ensuring every meal and beverage service creates memorable moments. Whether working in our restaurant, bar, or function areas, you will play a vital role in maintaining Valstar Hotel's reputation for outstanding hospitality.

Key responsibilities

• Greet and seat guests in a warm and professional manner, ensuring a welcoming first impression

• Take food and beverage orders accurately and efficiently, demonstrating knowledge of menu items and special offerings

• Serve food and beverages with attention to detail, following proper service protocols and procedures

• Maintain impeccable table presentation, including setting tables, clearing courses, and ensuring cleanliness throughout service

• Respond promptly to guest requests and address any concerns or special requirements with courtesy and professionalism

• Process payments and handle cash or card transactions accurately

• Collaborate with kitchen and bar staff to ensure smooth service flow and timely delivery of orders

• Uphold health and safety standards, including proper food handling and hygiene practices

• Maintain knowledge of current promotions, menu updates, and hotel facilities to provide informed recommendations

• Contribute to a positive team environment and support colleagues during busy service periods

What we're looking for

• Previous experience as a waiter or waitress in a hotel, restaurant, or hospitality establishment

• Strong communication skills with the ability to engage guests in a friendly and professional manner

• Excellent attention to detail and organisational abilities to manage multiple tables simultaneously

• Physical stamina to stand for extended periods and carry trays safely

• Knowledge of food and beverage service standards and etiquette

• Ability to work efficiently in a fast-paced environment whilst maintaining composure under pressure

• Proficiency in English, with additional languages such as Mandarin or Japanese being advantageous

• Reliability and punctuality, with flexibility to work varied shifts including evenings and weekends

• A positive attitude, team player mentality, and genuine passion for delivering exceptional customer service

• Basic numeracy skills for handling payments and calculating bills

Apply now

If you are a motivated individual with a genuine passion for hospitality and guest service, we would love to hear from you. Please submit your resume, a cover letter highlighting your relevant experience, and any references to our Human Resources team at Valstar Hotel. Join us in delivering exceptional service and becoming part of our vibrant Bali hospitality community.