System Engineer O365

Job Description

• Manage, configure, and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.

• Administer user accounts, licenses, access permissions, and mailbox configurations within the Microsoft 365 environment.

• Monitor system performance, service availability, and security to ensure optimal operation of Microsoft 365 services.

• Troubleshoot and resolve technical issues related to Microsoft 365 applications, email services, collaboration tools, and user access.

• Implement and maintain security policies, including Multi-Factor Authentication (MFA), Conditional Access, and data protection policies.

• Support Microsoft Entra ID (Azure AD) integration, identity management, and synchronization with on-premises Active Directory.

• Perform routine maintenance, system updates, configuration changes, and technical documentation.

• Collaborate with internal IT teams and stakeholders to ensure reliable and secure Microsoft 365 services.

Qualifications

• Minimum Diploma (D3) or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.

• Minimum 2 years of experience as a System Engineer, Microsoft 365 Administrator, IT Infrastructure Engineer, or in a similar role.

• Hands-on experience administering Microsoft 365 services, particularly Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.

• Familiarity with Microsoft Entra ID (Azure AD), Active Directory, user authentication, and identity synchronization.

• Understanding of Microsoft 365 security features, including MFA, Conditional Access, and access management.

• Experience with Windows Server, DNS, DHCP, and basic networking is an advantage.

• Familiarity with PowerShell scripting for Microsoft 365 administration and automation is a plus.

• Strong analytical, troubleshooting, communication, and problem-solving skills.

• Microsoft certifications such as Microsoft 365 Certified: Administrator Expert or related certifications are an advantage.