Private butler

About the role

Shape Haus is seeking an experienced and dedicated Private Butler to join our team in Klungkung District, Bali. This is a full-time position offering the opportunity to provide exceptional service in a luxury hospitality environment. As a Private Butler, you will be the cornerstone of our guests' experience, delivering personalised, discreet and professional service that exceeds expectations. This role is essential to maintaining the high standards and reputation that Shape Haus is known for, ensuring every guest receives impeccable attention to detail and bespoke service.

What you'll be doing

• Providing seamless, personalised service to guests with a focus on anticipating needs and delivering solutions before being asked

• Managing household operations and coordinating domestic staff to ensure all areas are impeccably maintained

• Overseeing meal service, dining arrangements and food presentations in accordance with guests' preferences

• Maintaining detailed records of guests' preferences, dietary requirements and special requests to enable consistent, customised service

• Liaising with kitchen staff, housekeeping and other departments to ensure coordinated service delivery

• Managing guest amenities, supplies and inventory to ensure nothing is overlooked

• Responding promptly to guest requests and resolving issues with discretion and professionalism

• Upholding the highest standards of cleanliness, presentation and professionalism at all times

• Maintaining confidentiality and discretion regarding guests' personal information and activities

• Representing Shape Haus with grace, poise and cultural awareness to guests from diverse backgrounds

What we're looking for

• Proven experience as a private butler, head butler or similar luxury service role in a high-end hospitality or private household setting

• Exceptional interpersonal and communication skills with the ability to interact professionally with guests of all backgrounds

• Strong attention to detail and an unwavering commitment to delivering service excellence

• Ability to work independently whilst remaining responsive to guests' needs and requirements

• Excellent organisational skills with the capacity to manage multiple priorities and tasks simultaneously

• Discretion and professionalism, with the ability to maintain confidentiality in all circumstances

• Cultural sensitivity and awareness, particularly regarding international hospitality standards

• Professional appearance and demeanour that reflects luxury service standards

• Physical fitness and stamina to meet the demands of a full-time service role

• Fluency in English is essential; additional languages are highly desirable

• Knowledge of fine dining service, wine appreciation and luxury hospitality practices is advantageous

What we offer

At Shape Haus, we value our team members and provide a competitive benefits package designed to support your wellbeing and professional development. We offer a full-time employment contract with a competitive salary commensurate with experience and qualifications. Our benefits include comprehensive health insurance, meals provided during working hours, and a professional working environment in one of Bali's most prestigious locations. We are committed to fostering a culture of respect, excellence and continuous improvement, providing opportunities for professional development and progression. Shape Haus prioritises work-life balance and provides staff with clear working hours and scheduled rest days.

About us

Shape Haus is a luxury boutique property located in the heart of Klungkung District, Bali. We are dedicated to providing an exceptional, bespoke hospitality experience that combines authentic Balinese culture with contemporary luxury. Our commitment to excellence, attention to detail and personalised service sets us apart in the premium hospitality sector. We pride ourselves on creating memorable experiences for our guests whilst fostering a supportive, professional environment for our team. At Shape Haus, we believe that outstanding service begins with a team that is passionate, dedicated and genuinely committed to guest satisfaction.

Apply now

If you are an experienced butler seeking a prestigious position with a luxury hospitality brand, we would like to hear from you. Please submit your CV, a cover letter detailing your relevant experience, and references from previous employers to careers@shapehaus.com. We look forward to meeting exceptional candidates who share our commitment to service excellence.