Learning and Development Specialist

ABOUT THIS JOB

The Learning & Development Specialist will be responsible for developing and managing learning initiatives that enhance employee competencies and support organizational performance. This role focuses on identifying skill gaps, designing structured development programs, delivering internal training, and fostering a continuous learning culture aligned with business objectives.

KEY RESPONSIBILITIES

• Learning & Development Planning: Develop annual training plans and learning initiatives aligned with organizational goals and employee development needs.

• Training Needs Analysis: Conduct Training Needs Analysis (TNA) to identify competency gaps and prioritize learning needs across departments.

• Training Program Design: Develop structured learning materials, training modules, and development programs covering soft skills, leadership, and professional competencies.

• Internal Training Facilitation: Deliver engaging internal training sessions, workshops, and learning activities to improve employee knowledge and skills.

• Competency & Career Development: Support the development of competency frameworks, Individual Development Plans (IDP), and career development initiatives.

• Training Evaluation: Assess learning outcomes, measure training effectiveness, and recommend improvements based on feedback and performance indicators.

• Stakeholder Collaboration: Work closely with department heads and management to ensure learning initiatives address business priorities and operational challenges.

JOB SPECIFICATION

• Industry Background: Experience in B2B, Technology, IT Solutions, Fintech, Payment Services, or SaaS companies is highly preferred.

• Professional Experience: Minimum 3 years of experience in Learning & Development, Talent Development, or related HR development functions.

• L&D Expertise: Hands-on experience in Training Needs Analysis (TNA), instructional design, and structured learning program development.

• Training Facilitation: Proven experience delivering internal training, with strong presentation, public speaking, and facilitation skills.

• Program Management: Ability to independently plan, execute, and manage learning and development initiatives.

• Competency Development: Familiarity with competency frameworks, Individual Development Plans (IDP), and employee development practices.

• Training Evaluation: Knowledge of training evaluation methods and the ability to assess learning outcomes and program effectiveness.

• Educational Background: Bachelor's degree in Psychology, Human Resource Management, Management, or a related field.

• Personal Attributes: Strong analytical thinking, communication, creativity, problem-solving, and organizational skills.

• Work Arrangement: Willing to work full-time from the office (WFO).