Human Capital & General Affairs Manager

We are looking for an experienced, strategic, and results-driven professional to join our team as an HCGA Manager. The successful candidate will lead the Human Capital and General Affairs functions, ensuring that HR strategies align with business objectives while supporting smooth office operations and workforce requirements within the shipping industry, including crew-related HR administration.

Key responsibilities

• Develop and implement Human Capital and General Affairs strategies, policies, and procedures aligned with the company's business objectives.

• Lead manpower planning, recruitment and selection, onboarding, talent management, performance management, and employee development initiatives.

• Oversee Compensation & Benefits, payroll, employee income tax (PPh 21), BPJS Health, BPJS Employment, and other employee benefits.

• Ensure proper administration of employment contracts (PKWT/PKWTT), promotions, transfers, performance appraisals, and employee offboarding in compliance with company policies and applicable regulations.

• Oversee crew-related HR activities, including crew workforce planning, recruitment coordination, sign-on/sign-off administration, crew database management, and coordination with relevant operational departments.

• Develop and implement training programs, competency development, employee engagement initiatives, and succession planning.

• Manage General Affairs operations, including office facilities, company assets, operational vehicles, vendors, procurement of general supplies, workplace security, and office maintenance.

• Prepare and monitor the HCGA budget, control operational expenses, and identify opportunities for cost optimization.

• Develop and monitor HCGA KPIs, dashboards, and management reports to support data-driven decision-making.

• Lead, coach, and develop the HCGA team while ensuring effective execution of policies, procedures, and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Psychology, Human Resource Management, Law, Business Management, or a related field.

• Minimum of 5–8 years of relevant Human Capital/HR experience, including at least 2 years in a managerial or team leadership position.

• Strong knowledge of Indonesian employment regulations, industrial relations, payroll, compensation and benefits, and HR administration.

• Proven experience in developing HR policies, SOPs, KPIs, manpower plans, and HCGA budgets.

• Solid understanding of General Affairs, asset management, facilities management, vendor management, and operational cost control.

• Experience in the shipping, maritime, logistics, or other operationally intensive industries is highly preferred.

• Knowledge of crewing management and seafarer administration will be an advantage.

• Strong analytical skills and proficiency in Microsoft Excel and HR reporting.

• Excellent leadership, communication, negotiation, problem-solving, and decision-making skills.

• Strong commitment to service excellence, regulatory compliance, operational efficiency, and continuous improvement.