General Manager Operational

About the role

Oversee overall operations to achieve business targets and improve efficiency. Lead purchasing, production, quality control, warehousing, logistics, and export teams. Manage end-to-end export processes, from purchase orders to shipment. Monitor KPIs, inventory, product quality, delivery schedules, and operational costs. Manage budgets, cash flow, costing, profit margins, and cost control. Improve operational processes and manage business risks. Maintain relationships with international buyers and suppliers. Drive product development, new buyer acquisition, and market expansion. Report operational performance and recommendations to company owners and directors.

Key responsibilities

• Oversee overall operations to achieve business targets and improve efficiency
• Lead purchasing, production, quality control, warehousing, logistics, and export teams
• Manage end-to-end export processes, from purchase orders to shipment
• Monitor KPIs, inventory, product quality, delivery schedules, and operational costs
• Manage budgets, cash flow, costing, profit margins, and cost control
• Improve operational processes and manage business risks
• Maintain relationships with international buyers and suppliers
• Drive product development, new buyer acquisition, and market expansion
• Report operational performance and recommendations to company owners and directors

About you

• Bachelor's degree in Management, Business, or a related field
• Proven managerial experience in operations, preferably in manufacturing, trading, furniture, handicrafts, or home décor
• Strong leadership, analytical, and problem-solving skills
• Proficient in written and spoken English; proficiency in Chinese is an advantage
• Strong communication skills, accountability, and ability to work under pressure

About us

Our client is an Indonesian batik and fashion company known for its traditional craftsmanship and quality products.