Customer Service Officer

Qualifications

• Bachelor’s degree in Chemistry or Chemical Engineering.

• Open to fresh graduates.

• Proficient in operating Ms. Office and Google Drive.

• Good communication skills.

Job Description

• Create recipes based on formulas already available in the CSO system.

• Prepare quotations for customer requests and properly record them.

• Review recorded quotations for accuracy and completeness.

• Keep track of all quotations that successfully result in purchase orders.

• Coordinate with other departments regarding quotations that need to be prepared.

• Understand the business process and have a thorough knowledge of all products offered.

• Understanding the customer's business line is considered an added value.

• Prepare weekly and monthly reports.