Contact Center Mandarin Speaker

Transcosmos Indonesia (Official) is a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We are hiring Contact Center Mandarin Speaker for Semarang Site

Job Requirements:
1. Indonesian that active and has a good communication in Mandarin
2. Educational Background Min D3 all literature (Mandarin Study Graduated is preffered), GPA min 2.75. Fresh graduates are welcome with Mandarin Skill
3. Fast Typing Skill and Multitasking
4. Proficient in Mandarin at HSK 3 level
5. CSAT oriented
6. Willing to work on shifting
7. Willing to be placed in Semarang
8. Willing to join immediately

Job Description:
1. Handling customer's complain and give information by Voice / Digital 
2. Make reports on customer complaints and follow-up actions to solve the problem