Customer Care Mandarin Speaker

Job Description

• Handle customer inquiries and requests through phone, chat, and other communication channels.

• Provide accurate information and solutions to customer concerns.

• Assist customers in Mandarin and English.

• Handle customer complaints professionally and ensure a positive customer experience.

Job Requirements

• Open for Fresh Graduates and Experienced candidates.

• Proficient in Mandarin and English at an intermediate level, both verbal and written.

• Good communication and customer service skills.

• Willing to work in shifts.

• Available to join as soon as possible