Business Strategy & Ops Associate

Deskripsi Pekerjaan 1. Strategic & Special Project Support

• Assist in structuring and driving new business opportunities or strategic initiatives—including ideation, revenue sizing, proposal development, and go-to-market planning.
• Prepare presentation materials for internal and external stakeholders (e.g., pitch decks and strategic updates).
• Help track and push forward pilot programs or innovation projects, working with cross-functional stakeholders to ensure delivery.2.

Client Growth & Operational Support

• Support execution of key client strategies—upsell/cross-sell planning, retention initiatives, and service delivery improvements.
• Coordinate across internal teams (KAMs, Ops, Finance, Provider Management, etc.) to ensure smooth execution of client deliverables and initiatives.
• Maintain structured trackers, documentation, and follow-ups on client-related workstreams.3.

Insights & Business Reviews

• Liaise with Analyst & Reporting teams to ensure timely and accurate delivery of performance dashboards, client reports, and ad hoc insights.
• Review data and help shape it into impactful business narratives aligned with strategy.
• Consolidate and prepare materials for business reviews, both internal and client-facing.

Requirements 

1. 1–3 years of experience in business operations, strategy, client success, or consulting (healthcare, insurance, or tech background is a plus).
2. Strong analytical and structured thinking, with the ability to turn data into clear, actionable insights.
3. Confident communicator with solid presentation, storytelling, and follow-up skills.
4. Highly organized, self-driven, and comfortable managing multiple priorities in a fast-paced, ambiguous environment.
5. Proficient in PowerPoint, Excel, and basic project management tools.