B2B Sales - Sales Merchandiser

About the Role

This is a highly client-facing role where you will work closely with brand owners and business partners to develop and produce jewelry collections. As a Sales Merchandiser, you will act as the main point of contact for clients—managing the process from initial inquiry through development and production—while ensuring clear communication and strong coordination with internal teams. You will collaborate closely with R&D, Design, and Production to deliver high-quality results and a seamless client experience.

What We’re Looking For

We’re looking for someone who is:

• Agile and proactive with a strong get-it-done attitude

• Communicative, confident, and able to build relationships

• A critical thinker with creative problem-solving skills

• Positive, uplifting, and collaborative in a team environment
  

Qualifications:

• Bachelor’s Degree in Communication, Marketing, Business, or related field

• Fluent in English (written & spoken) — must

• Experience in manufacturing and/or jewelry industry is a plus

• Strong communication and negotiation skills

• Detail-oriented with strong follow-up and organization

• Able to manage multiple stakeholders (clients & internal teams)

• Willing to learn, proactive, and self-motivated

• Fresh graduates are welcome

• Willing to be based in Bali

What You Will Do

• Act as the primary point of contact for clients and brand owners

• Handle new inquiries and translate client needs into clear internal briefs

• Support clients end-to-end from development to production

• Coordinate closely with R&D, Design, and Production teams

• Monitor timelines, progress, and deliverables

• Ensure high client satisfaction and service quality

• Build and maintain long-term client relationships