Administrasi Mandarin Staff

• Handle all forms of correspondence, inquiries, and complaints from Mandarin-speaking clients via email, phone, and chat professionally and promptly
• Act as an extension of the sales team in communicating with Mandarin clients for order follow-up, initial negotiations, and transaction management
• Build and maintain long-term relationships with Mandarin clients
• Represent the company's positive image in every client interaction
• Manage administrative documents and daily reports required for operational continuity

Kualifikasi

• Minimum S1 education in Mandarin or English
• Fluent in Mandarin (spoken and written) with HSK 3 certificate (minimum level 3)
• Fluency in English (spoken and written) is a plus
• Minimum 1 year of experience or fresh graduate welcome
• Strong communication and negotiation skills
• Able to operate Only Office (Excel, Word, PowerPoint, spreadsheet)
• Honest, detail-oriented, disciplined, and able to work under pressure
• Willing to join immediately
• Willing to work Monday to Friday (08:00 - 17:00) and Saturday (08:00 - 12:00) with availability for evening standby outside working hours