Store Supervisor (Surabaya)

Roles & Responsibilities:

• Ensuring sales assistant team and cashier to follow SOP

• Managing staff shift schedule, developing staff skills, and evaluating staff work performance

• Organizing and maintaining product display and products according to SOP

• Understand product knowledge and ability to communicate it to customers effectively

• Identifying the market trend in our target market

• Analyzing sales report, customer traffic, and store promo

• Making a sales report and sales planning

• Ensuring promotion activities according to SOP

• Ensuring the security of the store, staff, and customers

• Making sure the store, stockroom, and store equipment is clean and representable

Requirements:

• Minimum educational background Diploma degree any major.

• Minimum working experiences 4 years in a similar role in retail industry retail sports and lifestyle.

• Have a good understanding about KPI's Metrics.

• Able to operate Microsoft Office (Word, Excel, and PowerPoint).

• Strong communication, analytical, and leadership skills.

• Able to communicate in English.

• Able to work well in a team.

• Good personality, friendly, honest, discipline, and confidence.

• Strong willingness to learn and develop in the retail industry.

• Able to work in shift including Saturday, Sunday and holiday.

• Willing to be placed in Surabaya.