Sales Team Lead (English Speaker)

About the role

This is a hands-on leadership role combining sales leadership, coaching, performance management, and operational coordination. You'll work closely with the our Sales, Tutors, and Operations teams to identify performance gaps, improve processes, and help the team achieve its targets. You will oversee sales operations across Malaysia, Brunei, and Singapore.

Key responsibilities

• Lead, coach, and support a team of Trial Class Managers / Education Sales Consultants

• Monitor team KPIs including trial volume, conversion, revenue, and attendance

• Conduct regular coaching, 1:1s, role plays, and performance reviews

• Review trial class and sales performance and provide actionable feedback

• Coach consultants on consultative selling, parent engagement, and objection handling

• Support onboarding and training of new team members

• Identify performance gaps and create improvement plans

• Coordinate with Operations and other teams to resolve scheduling and customer issues

• Analyze performance data and implement initiatives to improve conversion and revenue

About you

• 3+ years of experience in sales, education, customer success, customer service, or a related field

• 3+ years of experience in leading, supervising, or coaching a customer-facing/sales team

• Experience in education sales, EdTech, tutoring, or children's education is a strong advantage

• Bahasa Melayu fluency is highly preferred

• Strong consultative sales and coaching skills

• Comfortable working with KPIs, performance data, and targets

• Experience using CRM systems and reporting/performance management platforms

• Comfortable analyzing data and using performance insights to identify gaps and improvement opportunities

Key Highlights:

• 100% remote

• Full-time position; This is not a freelance or part-time role and is not suitable for candidates currently holding another full-time job.

• Compensation: Guaranteed base salary of IDR 7,200,000/month + unlimited performance-based bonuses based on target achievement.

About us
Algonova is a global EdTech leader operating in 90+ countries, empowering kids and teens through future-ready education in AI, coding, math, and gaming. Powered by robust B2C, B2G, and franchise models, Algonova continues to shape the future of global tech education and expand its impact worldwide.