Sales Support Administrator (English Speaker)

About the role

Assist the Spare Parts Sales team with daily sales and administrative activities, including follow-up on customer inquiries, quotations, orders, and delivery status.

Key responsibilities

• Follow up on customer inquiries, quotations, orders, and delivery status

• Maintain accurate records of customer information, quotations, orders, and sales activities

• Provide customers with updates regarding order status, product availability, and delivery schedules

• Support the sales team in maintaining good relationships with existing customers

• Assist in handling customer complaints and follow up on issues related to orders and deliveries

• Perform other sales support and administrative duties as assigned

About you

• Bachelor's degree (S1) in Business Administration, Management, Marketing, or a related field

• Previous experience in Sales Support, Sales Administration, Customer Service, or a related position is a plus

• Good communication and interpersonal skills

• Good command of English, both written and spoken

• Proficient in Microsoft Office, especially Microsoft Excel

• Detail-oriented, organized, proactive, and responsible

• Good follow-up and coordination skills

• Able to work independently and as part of a team

• Willing to learn and able to work in a fast-paced environment

Placement : PIK, Jakarta Utara.