Sales Service Engineer

Job Title: Sales Service Engineer Company: Shanghai Electric Location: [City, Country] (office-based, approx. 30% domestic travel) Employment Type: Full-time About the Role We are looking for a Sales Service Engineer to join our [Country] team, focusing on power generation equipment [confirm product scope: turbine generators / large motors / other]. The role combines technical expertise with commercial skills: you will develop new business, support customers through the equipment lifecycle, and act as the main link between our local customers and our engineering and project teams. Key Responsibilities Sales Development: Identify and pursue business opportunities with power plants, grid operators, and industrial customers (e.g. mining, cement, oil & gas) across [Country]. Prepare technical and commercial proposals, take part in tenders, and negotiate contracts to meet annual targets. Technical Service Support: Provide on-site and remote support for installed equipment, including commissioning, troubleshooting, and performance optimization. Conduct maintenance audits, diagnose issues, and prepare service reports and recommendations. Customer Relationship Management: Build long-term relationships with key stakeholders, including state-owned enterprises, government bodies, and private companies. Handle inquiries and complaints promptly, run customer training, and organize technical seminars. Cross-functional Collaboration: Work closely with R&D, production, and project management teams. Provide market intelligence on [Country]’s energy sector, competitors, and regulatory developments. Support participation in industry exhibitions and events. Compliance and Documentation: Ensure all activities follow local regulations, industrial safety standards, and company policies. Maintain accurate records of customer interactions, sales pipeline, and service history in the CRM system. Qualifications Bachelor’s degree or higher in Electrical Engineering, Mechanical Engineering, Power Engineering, or a related field [3+ years] of experience in sales, service, or engineering roles in the power generation or heavy electrical equipment industry (steam, gas, or hydro turbines, generators, or large motors) Proven track record in B2B sales, technical support, or project management in [Country/Region] Solid understanding of tender and procurement processes of state-owned enterprises and industrial customers locally Familiarity with control systems, diagnostic tools, and CRM software Languages English: professional working proficiency (required) Mandarin: strong advantage Personal Attributes Customer-focused, comfortable with regular domestic travel, strong problem-solving and multitasking ability, and a commitment to safety and sustainability.