Regional Trainer F&B

About the role

As a Regional Trainer Associate, you will be responsible for delivering effective training programs to outlet teams, ensuring employees have the knowledge and skills to perform their roles consistently. You will work closely with outlet operations and the Learning & Development (L&D) team to identify training needs, improve learning effectiveness, and support operational excellence across multiple outlets.

Key responsibilities

• Deliver engaging and practical training sessions to outlet teams, ensuring clear understanding and application of learning materials.

• Coordinate with outlet operations and L&D teams to align training activities with operational needs and priorities.

• Identify training needs and skill gaps through field observations, employee feedback, and outlet performance.

• Adapt training methods and delivery styles to suit different learning needs and outlet conditions.

• Monitor training effectiveness and provide feedback to improve employee performance and operational standards.

• Support the improvement of training materials, learning modules, and Standard Operating Procedures (SOPs) based on field observations.

• Utilize learning tools and platforms effectively to support training delivery and participant engagement.

• Manage training schedules, documentation, and reporting while ensuring timely execution across assigned outlets.

About you

• Minimum education of Senior High School (SMA/SMK) or equivalent.

• Must have experience in Training, Learning & Development, or Operational Training, preferably in the F&B or restaurant industry.

• Strong presentation, facilitation, and communication skills, with the ability to engage diverse audiences.

• Good understanding of outlet operations, service standards, and employee development practices.

• Strong observation and analytical skills to identify performance gaps and recommend practical improvements.

• Well-organized, adaptable, and able to manage multiple training schedules and priorities independently.

• Proficient in Microsoft Office or Google Workspace and comfortable using digital learning tools.

• Willing to travel regularly and conduct on-site training across assigned outlet locations.