Receptionist and Front Desk Officer

About the role:

We are seeking a professional, friendly Receptionist with good service capabilities to handle guest reception and support front office operations.

Key responsibilities:

• Welcome, register, and direct incoming guests

• Inform relevant employees of guest arrivals

• Answer and transfer phone calls politely and accurately

• Record and convey messages and important information

• Arrange meeting room bookings and ensure room and equipment readiness

• Receive, record, and distribute mail, documents, and packages

• Maintain cleanliness, neatness, and comfort of reception area and meeting rooms

• Assist with other administrative and office operational needs

Requirements:

• Minimum D3 qualification in any field; Administration or Secretarial background preferred

• Well-groomed and professional appearance with good communication skills

• Female candidates, with a minimum height of 165 cm as required for the position

• Friendly, patient, meticulous, and service-oriented

• Friendly, patient, detail-oriented, and service-focused

• Able to operate Microsoft Office and office equipment

• Experience as receptionist, hotel guest service, or customer service is a plus

• Basic English or Mandarin language skills are a plus

Benefits:

• Performance or attendance incentives according to company policy

• Annual bonus for permanent employees according to company policy and performance