Product Manager

Qualifications – Product Manager

1. Manage the product portfolio, including product selection, positioning, new product introductions, and recommendations for portfolio improvements.

2. Analyse market trends, customer needs, and competitor products and pricing to identify business opportunities.

3. Recommend pricing strategies in coordination with Sales and Finance, considering product costs, market conditions, and target margins.

4. Monitor sales performance and product profitability, identify gaps, and develop improvement plans with the Sales team.

5. Work closely with Sales to identify customer requirements, recommend suitable tyres, and support product presentations, proposals, and customer visits.

6. Coordinate with principals and suppliers on product specifications, technical information, product development, and quality concerns.

7. Provide technical product support to internal teams, dealers, distributors, and customers regarding tyre selection, application, usage, and maintenance.

8. Conduct tyre performance evaluations and analyse wear, damage, and product failures with the Technical team to identify causes and recommend corrective actions.

9. Review customer complaints, warranty claims, and product returns, and coordinate investigations and follow-up with the relevant teams and suppliers.

10. Develop and deliver product training for Sales, Technical teams, dealers, distributors, and customers.

11. Prepare and maintain product catalogues, specification sheets, presentations, and other materials in coordination with Marketing and Technical teams.

12. Coordinate with Sales, Purchasing, and Logistics on demand forecasts, stock availability, and slow-moving products.

13. Prepare regular reports on product performance, market developments, quality issues, and recommended actions for management.

14. Conduct customer and site visits to gather feedback, assess product performance, and identify opportunities for improvement.

15. Develop and implement product strategies for the tyre portfolio to support sales growth, market expansion, and profitability.