Account Manager (B2B)

Tanggung jawab

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Persyaratan

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment