Mandarin-Speaking Sales

About the role

We are looking for an experienced and results-driven Mandarin-Speaking Sales Manager to join our hotel team in Pandawa, Bali. The ideal candidate will be responsible for developing sales strategies, building strong relationships with Mandarin-speaking clients and business partners, and increasing hotel revenue through corporate accounts, travel agencies, tour operators, and other potential market segments. This role requires strong communication skills in Mandarin and English, excellent relationship-building abilities, and a solid understanding of hotel sales and the hospitality industry.

Key responsibilities

• Develop and implement sales strategies to achieve hotel revenue targets and business objectives.

• Identify and develop new business opportunities within Mandarin-speaking markets, particularly China and other relevant international markets.

• Build and maintain strong relationships with travel agencies, tour operators, corporate clients, travel management companies, and other business partners.

• Promote hotel rooms, accommodation packages, facilities, and other hotel services to potential clients.

• Conduct sales calls, client meetings, property visits, presentations, and business negotiations.

• Develop and maintain long-term partnerships with Chinese-speaking clients and international travel partners.

• Manage corporate accounts, group bookings, tour series, and potential MICE business, including meetings, incentives, conferences, and events.

• Monitor market trends, competitor activities, and customer preferences to identify new revenue opportunities.

• Prepare sales proposals, quotations, contracts, sales reports, and account development plans.

• Collaborate with the Reservations, Front Office, Marketing, and Revenue Management teams to ensure effective sales execution.

About you

• Proven experience in hotel sales, hospitality sales, or a related commercial role.

• Fluency in Mandarin Chinese and English, both written and spoken.

• Strong knowledge of the Chinese-speaking travel market and its customer preferences.

• Established connections with travel agencies, tour operators, corporate clients, or other relevant business partners would be an advantage.

• Good negotiation, communication, presentation, and relationship-management skills.

• A proactive, target-oriented, and commercially minded approach.

• Ability to work independently while collaborating effectively with different departments.

• Good organizational skills and proficiency in Microsoft Office; experience with hotel PMS, CRM, or sales systems is an advantage.

Benefits

• Competitive salary, negotiable based on experience and qualifications.

• Performance-based incentives or commission, subject to the hotel's compensation structure.

• Opportunity to develop business relationships and expand the hotel's presence in international markets.

• A professional working environment in Pandawa, Bali.