Management Associate

About the role

PT Bank CTBC Indonesia is seeking a Management Associate to join our dynamic team in Jakarta. This is a contract position that offers an excellent opportunity to develop your career in banking and financial services, specifically within account and relationship management. As a Management Associate, you will play a vital role in supporting the management of client relationships and contributing to the strategic objectives of the bank. This position is based in Jakarta and will involve working closely with senior management and client-facing teams to ensure exceptional service delivery and relationship development.

Key responsibilities

• Support the development and maintenance of strategic client relationships across assigned portfolio

• Assist in identifying client needs and providing tailored banking solutions and services

• Prepare and maintain comprehensive client documentation and relationship records

• Coordinate communication between clients and various internal departments to ensure seamless service delivery

• Support the execution of relationship management strategies and account development initiatives

• Monitor client account performance and identify opportunities for cross-selling and upselling

• Contribute to regular client reviews and prepare supporting analysis and documentation

• Support the management team in administrative and operational matters related to client accounts

• Participate in client meetings and presentations as required

• Maintain knowledge of banking products, services and market trends to provide informed support

What we're looking for

• Bachelor's degree in Business, Finance, Economics or a related discipline GPA ≥ 3.20 out of 4.00

• Fresh Graduates & Early-Career Professionals

• Strong understanding of banking products and services, particularly in corporate or relationship banking

• Excellent communication and interpersonal skills with the ability to build rapport with clients and colleagues

• Proficiency in Microsoft Office applications and banking software systems

• Strong analytical and problem-solving abilities

• Demonstrated ability to manage multiple tasks and priorities effectively

• Fluency in Indonesian and English, both written and spoken (Mandarin speaking will be an advantage)

What we offer

At PT Bank CTBC Indonesia, we are committed to supporting the professional development and wellbeing of our employees. We offer competitive compensation aligned with industry standards, opportunities for continuous learning and career progression within a growing financial institution, and a collaborative work environment that values innovation and excellence. We provide health and wellness benefits to support your overall wellbeing, and a workplace culture that encourages teamwork, integrity and customer focus. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive recruitment process. If you require any adjustments or alternative formats of information at any stage of the recruitment process, please do not hesitate to contact us.

About us

PT Bank CTBC Indonesia is a leading financial institution dedicated to providing comprehensive banking and financial services to corporate and individual clients. With a strong heritage of excellence and innovation, we are committed to delivering exceptional value to our clients whilst maintaining the highest standards of integrity and compliance. Our mission is to be a trusted banking partner that understands and anticipates our clients' needs, supporting their growth and success. We pride ourselves on our client-centric approach, skilled workforce and commitment to sustainable business practices. As part of a broader regional banking group, we combine local expertise with international best practices to deliver world-class financial solutions.

Apply now

If you are interested in this exciting opportunity and meet the above requirements, we encourage you to submit your application. Please send your CV, cover letter and any supporting documents through our careers portal or to our recruitment team. We look forward to hearing from you.