Junior Real Estate Sales Agent

About Flokq

Flokq is a technology-driven real estate platform specialising in residential leasing and property management in Indonesia. We connect tenants, property owners, and real estate agents through our platform, supported by technology, data, and dedicated operational teams.

We are looking for motivated individuals to join our real estate sales team in Jakarta. This role combines direct sales responsibilities with practical training alongside experienced agents. Successful candidates will begin by managing their own customer leads while assisting experienced agents with viewings, negotiations, and rental closings on a rotational basis.

As they develop their sales skills and demonstrate consistent performance, they will progressively take on greater responsibility for managing customers and completing transactions independently.

Key Responsibilities

1. Customer Lead Management & Sales

- Handle incoming enquiries and leads assigned through Flokq's sales channels.

- Develop and follow up on personal leads to identify potential rental customers and generate sales opportunities.

- Understand customer requirements, including budget, preferred location, property type, facilities, and move-in date.

- Recommend suitable properties from Flokq's available listings.

- Maintain regular communication with prospective tenants and follow up until the lead progresses, converts, or is closed.

- Keep customer information, lead status, and follow-up activities updated in the company's systems.

2. Assisted Sales & Agent Rotation

- Work alongside experienced real estate agents according to the team's rotation schedule.

- Assist with customer consultations, property recommendations, viewings, negotiations, and closing activities.

- Learn practical sales techniques, objection handling, rental procedures, and transaction management through hands-on experience.

- Support assigned agents in progressing transactions and resolving customer requirements.

- Participate in assisted closings to gain experience in completing rental transactions.

- Gradually assume greater responsibility for customer relationships and sales closings as skills and performance improve.

3. Property Viewings & Customer Coordination

- Arrange and coordinate property viewings with prospective tenants, agents, owners, and relevant parties.

- Confirm property availability, viewing schedules, and customer requirements.

- Present property features, rental terms, facilities, and location information accurately.

- Follow up with customers after viewings to gather feedback and identify opportunities to proceed.

- Coordinate with internal teams and external parties to resolve issues affecting viewings or bookings.

4. Transaction Progress & Closing

- Guide customers through the rental process, from initial enquiry to booking and contract completion.

- Follow up on customer decisions, required documents, payments, and outstanding actions.

- Learn to handle negotiations and closing discussions under the guidance of experienced agents.

- Coordinate with Operations, Supply, Finance, and Customer Experience teams to facilitate smooth transactions.

- Maintain accurate transaction records and escalate issues requiring support or approval.

5. Sales Performance & Professional Development

- Work towards individual sales targets and team performance objectives.

- Develop knowledge of Jakarta's residential rental market, property inventory, pricing, and customer preferences.

- Participate in training, coaching, sales reviews, and performance evaluations.

- Apply feedback from experienced agents to improve conversion rates and closing ability.

- Demonstrate increasing independence, accountability, and readiness to manage transactions directly.

Requirements

- Fresh graduates are welcome to apply; previous experience in sales, customer service, hospitality, or real estate is an advantage.

- Strong communication and interpersonal skills.

- Comfortable approaching customers, handling enquiries, and following up on potential sales.

- Proactive, commercially minded, and motivated to earn through sales performance.

- Willing to learn through hands-on experience and work alongside experienced agents.

- Organised and able to manage multiple leads, appointments, and follow-up activities.

- Comfortable using messaging applications, spreadsheets, and digital sales tools.

- Fluent in Bahasa Indonesia; English proficiency is an advantage.

- Based in Jakarta and willing to travel locally for property viewings and customer meetings.

Compensation Structure

- Daily pay during the initial development phase.

- Transport allowance to support work-related travel and property viewings.

- Commission on successful closings, subject to the company's commission structure.

- Opportunities to earn commission through both independently managed transactions and assisted closings, in accordance with company policy.

Career Progression

This position is designed as an entry point into real estate sales, with practical exposure to the full rental transaction process.

1. Initial phase: Manage personal leads, learn the sales process, and assist experienced agents on a rotational basis.

2. Development phase: Take greater ownership of customer relationships, viewings, negotiations, and assisted closings.

3. Independent agent: Progress towards managing transactions independently, with increased sales responsibility and earning potential, based on demonstrated competency and performance.

Performance Indicators

- Responsiveness and follow-up quality for assigned and self-generated leads.

- Number of qualified leads, viewings, and bookings generated.

- Contribution to successful closings, including assisted transactions.

- Sales conversion rates and revenue contribution.

- Accuracy of CRM records and transaction documentation.

- Reliability, willingness to learn, and progress towards independent sales capability.