Real Estate Agent

About Flokq

Flokq is a technology-driven real estate platform specialising in residential leasing and property management in Indonesia. We connect tenants, property owners, and real estate agents through our platform, supported by technology, data, and dedicated operational teams.

We are looking for motivated Real Estate Agents to grow residential rental transactions in Jakarta. Agents can generate their own business through personal networks and prospecting while also receiving customer leads from Flokq. This is a freelance opportunity for individuals who want flexibility, independence, and earnings based on their sales performance.

Key Responsibilities

1. Lead Generation & Business Development

- Generate sales opportunities through personal networks, referrals, prospecting, and other channels.

- Respond to and follow up on prospective customers referred by Flokq.

- Understand customer requirements, including budget, preferred location, property type, facilities, and move-in date.

- Recommend suitable rental properties from Flokq's available listings.

- Build and maintain customer relationships to generate bookings, referrals, and repeat business.

- Develop a consistent pipeline of prospective tenants and sales opportunities.

2. Property Marketing & Customer Consultation

- Promote available rental properties to prospective tenants.

- Explain property features, rental prices, facilities, availability, and rental terms accurately.

- Advise customers on suitable properties based on their needs and budget.

- Arrange and conduct property viewings, coordinating access with property owners, building management, and other relevant parties.

- Address customer questions and objections professionally.

- Maintain regular communication with prospects throughout the property selection process.

3. Sales Negotiation & Transaction Closing

- Manage customers throughout the sales process, from initial enquiry to successful rental closing.

- Follow up consistently with interested prospects to progress bookings.

- Negotiate rental terms within approved company guidelines.

- Coordinate documentation, payment arrangements, and contract signing with the relevant parties.

- Work with Flokq's internal teams to resolve issues and facilitate smooth transactions.

- Keep customers informed of transaction progress and outstanding requirements.

4. Agent & Internal Team Collaboration

- Coordinate with other real estate agents when working on shared customers, property enquiries, or joint transactions.

- Work with Flokq's Sales, Supply, Operations, Finance, and Customer Experience teams to facilitate rental transactions.

- Communicate customer requirements, viewing outcomes, and transaction updates accurately.

- Coordinate responsibilities and handovers where another agent or team member is involved.

- Follow established procedures for lead handling, customer communication, and transaction reporting.

5. Market Knowledge & Listing Management

- Develop knowledge of Jakarta's residential rental market, including neighbourhoods, rental prices, property types, and customer demand.

- Stay updated on property availability, pricing, facilities, and rental terms through Flokq's platform.

- Identify suitable alternatives when a preferred property is unavailable or does not meet customer requirements.

- Provide relevant customer feedback and market insights to help improve Flokq's listings and sales processes.

- Ensure that property information communicated to customers is accurate and up to date.

6. Sales Administration & Compliance

- Record customer enquiries, follow-up activities, viewing schedules, and transaction progress in the company's systems.

- Keep lead statuses and customer information updated accurately and promptly.

- Follow company procedures regarding customer data, lead management, transaction documentation, and commission eligibility.

- Maintain professional standards when dealing with tenants, property owners, other agents, and internal teams.

- Escalate issues that may delay a transaction or affect customer satisfaction.

Requirements

- Experience in real estate, property leasing, sales, business development, or customer acquisition is an advantage.

- Candidates with strong sales ability and a willingness to learn are welcome to apply.

- Strong communication, negotiation, and relationship-building skills.

- Proactive in generating leads, developing customer relationships, and pursuing sales opportunities.

- Comfortable handling both self-generated leads and customer leads provided by Flokq.

- Self-motivated, commercially minded, and results-oriented.

- Able to manage customer relationships and transactions independently.

- Organised and consistent in following up on enquiries and maintaining transaction records.

- Comfortable using messaging applications, digital tools, and CRM systems.

- Fluent in Bahasa Indonesia; English proficiency is an advantage.

- Based in Jakarta and able to travel locally for property viewings and customer meetings.

Compensation & Working Arrangement

- Employment type: Freelance.

- Compensation: 100% commission-based, with no fixed salary or daily pay.

- Lead opportunities: Agents can develop their own leads and receive prospective customer leads from Flokq.

- Commission: Earn commissions from eligible successful rental closings according to the company's commission structure.

- Joint transactions: Commission-sharing arrangements apply where multiple agents contribute to a closing, subject to company policy.

- Flexibility: Manage sales activities independently while coordinating with Flokq on leads, property viewings, and transactions.

Performance Indicators

- Number of self-generated sales opportunities.

- Responsiveness and follow-up consistency for Flokq-provided leads.

- Number of qualified prospects and property viewings.

- Lead-to-viewing and viewing-to-booking conversion rates.

- Number of completed rental transactions and revenue contribution.

- Accuracy of CRM records and transaction documentation.

- Customer satisfaction and adherence to company procedures.