Import Export Officer

About the role

Manage all import and export activities in accordance with company policies and applicable national regulations. This role involves preparing, collecting, reviewing, and maintaining all import/export documentation to ensure completeness, accuracy, and compliance with customs requirements.

Key responsibilities

• Manage all import and export activities in accordance with company policies and applicable national regulations

• Prepare, collect, review, and maintain all import/export documentation to ensure completeness, accuracy, and compliance

• Organize and coordinate customs clearance activities with brokers, clearing agents, freight forwarders, and relevant authorities

• Review and verify shipping documents, customs declarations (PIB), permits, certificates, and other supporting documentation prior to submission

• Ensure timely and accurate customs clearance to prevent shipment delays, demurrage charges, and operational disruptions

• Liaise closely with customs brokers and government authorities to ensure compliance with import/export regulations and customs requirements

• Monitor and stay updated on changes in national and local customs regulations, import/export requirements, and trade compliance policies

• Coordinate with QA and relevant internal teams to ensure all required test reports, certificates, permits, and supporting documents accompany shipments

• Build and maintain strong relationships with freight forwarders, customs brokers, shipping companies, trucking companies, port authorities, and regulatory agencies

• Identify opportunities for logistics cost savings and process improvements through freight optimization and negotiation with service providers

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Maritime Studies, Industrial Engineering, Business Administration, or a related field

• Minimum 5 years of experience in Import & Export, Customs Clearance, International Logistics, Freight Forwarding, or Customs Brokerage

• Strong knowledge of Indonesian customs regulations, import/export procedures, and international trade compliance requirements

• Hands-on experience managing customs clearance activities and coordinating with customs brokers and freight forwarders

• Proven experience reviewing shipping documents and customs declarations (PIB) with a high level of accuracy and attention to detail

• Understanding of shipping documentation, customs permits, import licenses, certificates, and related regulatory requirements

• Strong understanding of the transportation, shipping, and logistics industry

• Experience in logistics cost optimization, process improvement initiatives, and operational efficiency projects

• Familiarity with SAP and proficiency in Microsoft Excel

• Good English communication skills, particularly for written correspondence and coordination with overseas stakeholders