HVAC Service Technician

Duties

·       Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.  Diagnose and repair of electronic, mechanical and electrical components of these systems.

·       Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.

·       Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers. 

·       Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.  Vehicles should be washed on a regular basis.

·       Maintain proper stock, parts, tools, and safety equipment in the vehicle. · Maintain and submit monthly mileage log forms.

·       Understand company pricing and generate appropriate customer invoice at job site.  Electronically process credit card payments.  Obtain customer signature at completion of job.  Obtain correct customer information including email address.

·       Document all installed equipment upon arrival:  make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.

·       Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct.