Telesales Consultant

Inviting TALENTS like you to join as Telesales Consultant. You will be mainly responsible for closing sales virtually with customers who have shown multiple level of interests in our services. 

We do not need you to be an expert in the industry because we are willing to train and guide you. But hey, these essential traits are still much appreciated: self-motivation, strong interpersonal skills and attentiveness.

Your Benefits:

• Quarterly and Yearly Attendance Bonus

• Public Holidays Entitlement (All Federal & State Holidays)

• Great Career Progression Opportunities

• Medical Insurances

• Supportive Team Environment

• Structured Training and Clear Workflow System

Job Descriptions:

1. Respond to customer inquiries via incoming calls, social media, and webmail.

2. Persuasively promote and sell our services to prospective customers.

3. Achieve monthly sales targets through proactive follow-up and customer persuasion.

4. Provide accurate and complete information to address customer queries.

5. Assess customer needs and ensure their satisfaction with our services.

6. Handle customer complaints, offer timely resolutions, and maintain records of interactions.

7. Maintain accurate customer details in the company database and official communication channels.

8. Coordinate with internal teams and overseas counterparts for interview scheduling and customer support.

9. Follow communication procedures, guidelines, and policies.

10. Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

Job Requirements

• Required language: Fluent English.

• Achieve at least 15% conversion rates and 8 sales per month.

• Experiences in domestic helper agency / industry, B2C sales will be an added advantage.

• Must be willing to work on 4 weekdays and 1 weekend basis.

• Immediate or short notice period availability will be preferred.

• Training will be provided.

If you are ready to embark on a career journey, we shall look forward to work with you!