Human Resources Operations

About the role

We are looking for a hands-on Human Resources Operations to oversee the company's HR function while supporting management in strengthening business processes and organizational performance. This role requires someone who can work beyond routine HR administration. The ideal candidate understands how people, structure, performance, and daily operations affect business results, and is able to translate management priorities into practical execution.

Key responsibilities

• Oversee end-to-end recruitment, onboarding, probation, employee development, retention, and offboarding

• Manage employee administration, employment contracts, attendance, leave, payroll preparation, and BPJS administration

• Handle employee relations, disciplinary matters, counseling, warning letters, and conflict resolution

• Ensure company policies and employment practices comply with Indonesian labor regulations

• Develop and maintain company regulations, HR policies, SOPs, job descriptions, and organizational structures

• Coordinate KPI setting, performance reviews, probation evaluations, and employee development plans

• Identify manpower and competency needs based on business priorities

• Supervise and provide direction to HR team members

• Work closely with management to identify organizational and operational issues affecting business performance

• Translate management decisions into clear action plans, policies, workflows, and follow-up mechanisms

About you

• Bachelor's degree in Human Resources, Psychology, Management, Business Administration, Law, or a related field

• Minimum 3 years of experience in Human Resources

• Strong experience in HR operations, recruitment, employee relations, performance management, and policy development

• Good understanding of Indonesian labor regulations, employment contracts, BPJS, and HR compliance

• Demonstrated ability to improve processes, manage cross-functional projects, or support organizational development

• Strong business acumen and ability to connect people-related decisions with operational and commercial needs

• Confident in communicating with management and employees at different levels

• Assertive, analytical, detail-oriented, and comfortable working in a fast-paced environment

• Able to work independently with minimal supervision and follow through until completion

• Experience in aesthetic clinics, healthcare, beauty, hospitality, retail, or other service industries is preferred